PlayPeet

Privacy policy

Last updated: January 19, 2025

1. Introduction

PlayPeet Ltd ("we," "our," or "us") operates the PlayPeet platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. We are committed to protecting your privacy and handling your data responsibly.

2. Information We Collect

Personal Information

Name, email address, and profile information from authentication providers

Payment information for deposits and withdrawals

Contact information including phone numbers and addresses

Tournament participation history and match results

Usage Information

Log files including IP addresses, browser type, and access times

Device information and operating system details

Pages visited, features used, and time spent on platform

Tournament creation and participation patterns

Financial Information

Bank account details for deposits and withdrawals

Transaction history and payment records

Account balances and prize winnings

3. How We Use Your Information

We use collected information for the following purposes:

Providing and maintaining our tournament platform services

Processing tournament registrations and managing competitions

Handling financial transactions, deposits, and withdrawals

Communicating with you about tournaments, results, and account updates

Improving our services and developing new features

Preventing fraud and ensuring platform security

Complying with legal obligations and regulatory requirements

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

Tournament Participants: Basic profile information with other tournament participants

Service Providers: With third-party vendors who assist in platform operations

Legal Requirements: When required by law or to protect our rights

Business Transfers: In connection with mergers, acquisitions, or asset sales

Consent: When you explicitly consent to sharing

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit and at rest

Secure server infrastructure with regular security updates

Access controls limiting employee access to personal data

Regular security audits and vulnerability assessments

Secure payment processing through trusted providers

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Tournament data and match results are retained for historical records and platform integrity. Financial records are kept for the required legal retention periods. You may request deletion of your account and associated data, subject to legal and operational requirements.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access: Request access to your personal information

Correction: Request correction of inaccurate data

Deletion: Request deletion of your personal information

Portability: Request transfer of your data

Objection: Object to processing of your data

Restriction: Request restriction of data processing

To exercise these rights, please contact us using the information provided in this policy.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Essential Cookies: Required for basic platform functionality

Authentication Cookies: To maintain your login session

Performance Cookies: To analyze platform usage and performance

Preference Cookies: To remember your settings and preferences

You can control cookie preferences through your browser settings. For more details, see our Cookie Policy.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us so we can take appropriate action.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes via email or platform notifications. The updated policy will be effective immediately upon posting.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

PlayPeet Ltd

35-H Sofia Farms, Lahore, Pakistan

Email: contact@playpeet.com

Phone: +92 322 4444955

Privacy Officer: privacy@playpeet.com